The Initial Call — Understanding What’s Really Happening
When you call us, we’ll ask a few simple but important questions. These answers tell us a lot before a technician ever arrives.
- How much water are you losing per day?
- Does it leak only when the pump is running?
- Does it leak when the system is off?
- Does the water stop dropping at a certain level?
- Have you noticed water around your equipment pad?
Sometimes we ask customers to do a bucket test to confirm their leak. If the signs point to a true structural or plumbing leak, we schedule a full leak detection.
